Instagram automations

Every comment answered. Every DM followed up.

Reply to comments, DMs and story replies the moment they happen — with carousels, buttons, quick replies and lead forms that move people towards a sale.

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PATH A · 50%

PATH B · 50%

Built for how Instagram actually sells.

Comment triggers

Start a flow from a comment on any post or one specific reel. Match ANY or ALL of your keywords, or every comment.

Comments on ads

Reply to comments on your Instagram ads too — every ad, or one specific ad. Connect Meta Ads to pick from all your ads.

DM & story-reply triggers

Answer DMs by keyword, and reply to people who respond to your stories.

Facebook Messenger

Connect your Facebook Pages and run the same keyword flows — quick replies, buttons, carousels and lead forms — in Messenger.

Rich messages

Carousels of up to 10 cards with 3 buttons each, button templates, quick replies, images, video, audio, files and post shares.

Product cards

Pull products straight from your FandomFlow store into the DM, with a Buy button.

Lead forms in the DM

Collect name, email, phone and custom answers (up to 5 fields) without sending people off Instagram.

A/B randomizer

Split traffic across 2–5 paths to find the opener that converts best.

Waits

Pause a flow before a follow-up so it feels human, not spammy.

Keyword conditions

Branch on what people reply, sending each answer down a different path.

Run rules

Run every time, once per contact, once per conversation, or with a cooldown. Set priorities when flows overlap.

Pause per contact

Stop automations for a single person while your team takes over the conversation.

Tracked links

Links in buttons are tracked automatically, so you see clicks per flow.

Execution history

See every run, step by step, and test a flow before you switch it on.

FAQ

Good questions.

Which Instagram accounts work?

Professional accounts — Business or Creator — connected with Instagram Login. Personal accounts can’t use Instagram’s messaging API.

Who can my automations message?

Only people who interacted with you first by commenting, sending a DM or replying to a story, in line with Instagram’s messaging rules.

Is there a sending limit?

Each plan includes a monthly allowance of automated DMs. FandomFlow also paces sends per account to stay within Instagram’s rate limits.

Can I have several automations on the same post?

Yes. Choose whether a post can run one automation exclusively or several, and use priorities to control which runs first.

Your next customer is in your comments.

Start free in minutes. Connect Instagram, publish your store and switch on your first automation today.

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Free plan · No card required · 0% commission on your sales